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Frequently Asked Questions
How do I place an order?
Browse restaurants, add items to your cart, and proceed to checkout. You can customize your order and choose delivery preferences.
What are the delivery hours?
DownloadChow runs 24/7. Individual vendor hours may vary depending on their operating schedule.
How do I track my order?
Go to the Delivery tab and select your order to view real-time updates on preparation and delivery status.
What payment methods are accepted?
We accept debit cards, wallet payments for delivery fees, and Paystack for secure transactions.
Can I modify or cancel my order?
You can modify or cancel your order before it's accepted by the vendor. Once accepted, please contact support for assistance.
How do I become a vendor?
Visit our vendor registration page or contact our business development team at vendor@downloadchow.com for partnership opportunities.
